Brokerage Operations Assistant - Pacific Northwest

Are you ready for a Rewarding Career? We’re expanding our team and looking for people who are:

  • Team Players
  • Customer Advocates
  • Relationally Poised
  • Outgoing and Well-Versed Communicators
  • Multi-task Oriented
  • Likes to Work Under Deadlines
  • Thorough and Organized

The Brokerage Operations Assistant supports the brokerage team with general office support, data entry, invoice reconciliation, tracking and tracing, and other responsibilities as required by the local office and business needs. The assistant will partner with multiple functional areas, including transportation management, drivers, dispatch, sales, and finance.

Tacoma, WA

Job type:
Full time

Job type:
Monday - Friday

Qualifications Benefits

Tri Pak logo

Tri Pak offers transloading, warehousing, and logistics services for Total Transportation Services (TTSI) across six facilities that serve the Ports of Tacoma and Seattle in the Pacific Northwest. The TTSI Brokerage division does work on a national basis.

Essential Responsibilities

  • Tracing all current shipments and schedule appointments
  • Posting, booking, and dispatching loads
  • New shipment entry and data entry
  • Process Carrier billing
  • Onboarding new carriers
  • POD, BOL, and document requests
  • Navigating and Utilizing systems: McLeod, DAT, Truckstop, Port Websites, Microsoft Programs etc.
  • Assist in gathering info for rate quotes
  • Answer incoming calls and provide customer service
  • Other duties as assigned time.


  • 2 to 4 years' experience in logistics or similar background
  • Experience with software requiring multimode dispatch, document imaging, cell-based application, billing, web tracking etc
  • Demonstrated proficiency with Microsoft Programs
  • Excellent communication skills (written & oral) and customer service
  • Demonstrated analytical skills with ability to identify root cause issues and trends


Logistics Experience with industry knowledge and/or practical knowledge user (ie: Dispatcher, settlements clerk, broker, etc) preferred.


A high school diploma or GED required


  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Retirement Plan
  • Vision Insurance

Environmental Requirements

  • Must be able to occasionally lift as much as ten (10) lbs.
  • May be required to sit and review information on a computer screen for long periods of time
  • May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard





About Us

Total Transportation Services (TTSI) is an innovative, asset-based logistics provider driven by Sustainability, Safety, and California Compliance. We are committed to providing Quality in Everything We Do.

TTSI is supported by a Dedicated Leadership Team with Deep Industry Experience, Strong Partnerships, and backed by Numerous Awards.


  • 18735 South Ferris Place
    Rancho Dominguez, CA 90220
  • Tel: (310) 816-0260
    Fax: (310) 984-3195

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