Dispatch/Drayage - Pacific Northwest

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This position is responsible for drayage dispatch duties for Tri Pak. Includes direct and indirect direction of dispatch assistants and the company drivers, IOOs and LMCs.

The Dispatch admin will dispatch company trucks, IOOS, and LMCs as accurately as possible to avoid additional costs. This position will also be responsible for the accuracy and tracing in Trinium and on all pier websites. They will also work with management to develop action plans to improve driver performance, profitability, and customer service.

Tacoma, WA

Job type:
Full time

Job type:
Monday - Friday

Qualifications Benefits

Tri Pak logo

Tri Pak offers transloading, warehousing, and logistics services for Total Transportation Services (TTSI) across six facilities that serve the Ports of Tacoma and Seattle in the Pacific Northwest.

Description of Essential Duties & Responsibilities

  • Plan, implement and oversee all dispatch functions to ensure efficiency and compliance with organization requirements and company procedures.
  • Monitor and direct all dispatching activities, including tracking, routing and dispatching company equipment, IOOs and LMCs to maximize driver earnings and company revenue, and meet customer needs.
  • Effectively communicate with customers on a regular basis regarding core transportation issues impacting their pickups or deliveries via phone and email.
  • Work with Safety to ensure that equipment is serviced, and PM services are completed on time.


Work Experience

  • 3-5 years of experience in the Transportation Industry (Transportation management, dispatching, customer interaction).
  • Demonstrated experience dispatching multiple trucks in a drayage operation (or similar environment).
  • Preferred candidates will have working knowledge port and rail drayage industry.

Job Skills

  • Excellent communication skills to collaborate with others under any type of condition. A working knowledge of Excel is a must.
  • Excellent clerical and organizational skills to keep track of schedules, routes, equipment, and personnel.
  • Knowledge of computers for scheduling and other dispatching duties. Microsoft Office Suite.
  • Ability to multitask with different, and sometimes conflicting, events happening at the same time.
  • Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances.
  • Ability to relay information in a fast-paced environment


  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Retirement Plan
  • Vision Insurance

Environmental Requirements

This position requires working in an office setting, long periods of time sitting.
Must be able to stand, bend, push and pull at least up to 10 lbs.





About Us

Total Transportation Services (TTSI) is an innovative, asset-based logistics provider driven by Sustainability, Safety, and California Compliance. We are committed to providing Quality in Everything We Do.

TTSI is supported by a Dedicated Leadership Team with Deep Industry Experience, Strong Partnerships, and backed by Numerous Awards.


  • 18735 South Ferris Place
    Rancho Dominguez, CA 90220
  • Tel: (310) 816-0260
    Fax: (310) 984-3195

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