Customer Service is a core value at West Group Logistics (a Total Transportation Services Company). Our team works hard to go above and beyond our customer's expectations, and it is terrific to receive a thank you.
Logistics solutions are what we do best. Our deep level of industry experience ensures everyone is satisfied with the result - working with the consignee, the customer, and everyone in between. There are no surprises, and everyone is on the same page – from extra charges BEFORE they happen to ensuring delivery times.
In light of a recent delivery that required specialized coordination, our customer sent the West Group Logistics Stockton manager, Rochelle Mann, the following thank you:
You did an amazing job on this move! I apologize for any grief you had to deal with from the consignee in the beginning. We really appreciate the effort/communication into this to try and keep everyone happy and satisfied.LeeAnn Bedard, A.N. Deringer
We are thankful for the acknowledgment. So often in our industry, no news is good news. It is a pleasure to work with companies and people that care.